Support
help@formza.meAnything about your page, your links, or the builder. We answer within one working day, and Pro accounts go to the front of the queue.
Contact
There is no ticket portal and no chatbot. These addresses reach the people who build this.
Anything about your page, your links, or the builder. We answer within one working day, and Pro accounts go to the front of the queue.
Invoices, refunds, and plan changes. Include the email your account uses so we can find it.
If you have found a vulnerability, please tell us here before disclosing it publicly. We will confirm receipt within 48 hours and keep you updated until it is fixed.
Anything else, including if you just want to say what is missing.
If your page is not loading, the quickest check is whether it is published: open Appearance and look at the toggle at the bottom of “Your page”. A hidden page shows visitors a not-found screen, which looks identical to a page that does not exist.
If a link is not counting clicks, check that it is switched on in Links. Hidden links stay in your editor but are not on your public page, so nobody can tap them.